Welcome Home, Residents
At M Property Group LLC, we’re committed to making your rental experience seamless and enjoyable. Access your portal, submit requests, and stay connected, all in one place.
Living Made Easy
We go above and beyond to ensure your comfort, convenience, and satisfaction as a valued resident.
Easy Online Payments
Pay rent securely online via ACH, debit, or credit card. Set up autopay so you never miss a due date. View your complete payment history anytime.
Fast Maintenance Response
Submit requests through your portal with photos and descriptions. Our team coordinates repairs quickly with trusted, professional contractors.
24/7 Emergency Line
Urgent issues don’t wait for business hours. Our emergency hotline ensures critical problems like water leaks or heating failures are addressed immediately.
Digital Lease Management
Your lease, move-in checklist, and all important documents are available digitally through your tenant portal, no more lost paperwork.
Responsive Management
Our property management team is always just a call or email away. We pride ourselves on clear, timely communication with every resident.
Easy Lease Renewals
When renewal time comes, we make the process simple and straightforward. Receive your renewal offer with plenty of notice and sign digitally.
Move-In Checklist
- Set up your tenant portal account
- Review and sign your lease agreement
- Set up utilities in your name
- Complete the move-in condition report
- Obtain renter’s insurance (required)
- Set up autopay for rent
- Save our emergency contact number
- Review community guidelines
Payment Options
- Online portal (ACH bank transfer, recommended)
- Debit or credit card via portal
- AutoPay, set it and forget it
- Certified check or money order
Pro Tip: Set up AutoPay through your tenant portal to ensure your rent is always on time. It’s free, secure, and takes less than 2 minutes to set up.
Frequently Asked Questions
Quick answers to common resident questions.
How do I submit a maintenance request?
Log into your tenant portal and click “Maintenance Request.” Describe the issue, upload photos if possible, and submit. Our team will review and schedule the repair, typically within 24-48 hours for non-emergencies.
What counts as an emergency?
Emergencies include flooding, gas leaks, no heat in winter, fire damage, or security issues (broken locks/windows). Call our emergency line at (708) 719-0977 immediately for these situations.
When is rent due?
Rent is due on the 1st of each month. We recommend setting up AutoPay through your portal to avoid late fees. Please refer to your specific lease for grace period details.
How do I renew my lease?
We’ll contact you 60-90 days before your lease expires with renewal options. You can review and sign your renewal digitally through the tenant portal.
What about move-out procedures?
Provide written notice as specified in your lease (typically 60 days). We’ll schedule a pre-move-out inspection and provide a checklist to help ensure you receive your full security deposit back.
Need Assistance?
Our management team is here to help. Whether it’s a maintenance concern, a billing question, or anything else, don’t hesitate to reach out.
Call: (708) 719-0977 · Email: mike@mfcashflow.com
M Property Group LLC · Professional Property Management Marketing
